bank muscat, the flagship financial institution in the Sultanate, was one of the first banks in the Sultanate to implement business continuity in 2004. Since then the bank has consistently invested in significantly developing this capability to protect itself from unforeseen events that may cause disruption to its business or services to its customers. The bank has a comprehensive business continuity and incident management structure, which includes a dedicated Business Continuity Team and advanced Business Continuity facilities that are regularly tested, updated and maintained.